In Traveller’s World Smita Jain, (Director - MScHBL) discusses the evolving landscape of hospitality education and how the school's program addresses the contemporary industry needs.
Here are the key points she covers:
1) Evolving Demand for Hospitality Courses: Increasing globalisation of the hospitality industry, growth in travel and tourism, emphasis on customer service, technological advancements, and changing consumer preferences that drive the rising demand for hospitality education.
2) Career Paths for Graduates: Diverse career opportunities available including roles in hotel management, event planning, tourism, restaurant management, hospitality consulting, and luxury brands, among others.
3) Leveraging Technology: How the program equips students with skills to use technology for improving guest experiences and operational efficiency. This includes familiarity with management software, data analytics, and digital marketing.
4) Sustainability and Responsible Tourism: The importance of sustainability and responsible tourism practices and how the program incorporates these aspects into the curriculum to promote environmental conservation, ethical behaviour, and community engagement within the hospitality industry.
5) Cultural Exposure and Cross-Cultural Skills: Cultural immersion prepares students to effectively interact with a wide range of guests and colleagues from various backgrounds in the global hospitality sector.
To read the full article, please click here and go to Page (46-47)
